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Summer 2000

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Christopher Bartlett is the Daewoo Chair of Business Administration at Harvard Business School where he also serves as Chairman of the School’s General Management Area. He is the author or coauthor of five books, including (coauthored with Sumantra Ghoshal) The Individualized Corporation: A Fundamentally New Approach to Management. (Harperbusiness, 1997), and Managing Across Borders: The Transnational Solution (HBS Press, 2nd ed 1998). In addition to his academic responsibilities, he maintains ongoing relationships with several major corporations, serving both as a board member and as a consultant/management advisor.

Laurie Bassi, Saba's Director of Research, is by training an economist but as her comments suggest, it might be unwise to introduce her that way to civilized people. Send email with your reactions or questions to

Jay Cross is CEO of Internet Time Group, a think tank and consultancy that helps organizations make elearning decisions. He has pioneered new approaches to technology-assisted learning since the Stone Age. (At least it feels like it. “Since the early seventies” is closer to reality.) Creative despite degrees from both Princeton and Harvard, he lives in the hills of Berkeley, California, with his tennis-playing wife, 17-year old geek son, and two miniature longhaired dachshunds. You can reach him at

Thomas O. Davenport is a principal in the San Francisco office of Towers Perrin, a worldwide consulting firm. He provides counsel on human capital strategy, organization effectiveness, and business strategy to Fortune 500 clients in the service and manufacturing industries, and in the public sector. Although his work is diverse, his practice centers on a single theme—helping companies improve business performance through their management of people. Davenport holds a B. A. degree in English (Phi Beta Kappa), a Master of Journalism degree, and an M.B.A. He is the author of Human Capital: What It Is And Why People Invest It (Jossey-Bass, 1999). Write him at

Michael L. Dertouzos has been heading the Massachusetts Institute of Technology's Laboratory for Computer Science for more than 25 years. He is author of numerous articles and books including The Unfinished Revolution: Human-Centered Computers and What They Can Do for Us, What Will Be: How the New World of Information Will Change Our Lives and co-author of Made in America: Regaining the Productive Edge. A visionary noted for infusing idealism with realism, Dertouzos has spent much of his career studying and forecasting technological shifts and their impact on society, and leading his lab to make these shifts a reality. Learn more about him at

Cheryl Emory is a contributing editor for LiNE Zine and principal consultant for Performance Designs in Richmond, Virginia. In addition to writing and consulting, Emory stays busy helping two daughters get through their teenage years, advocating for persons with special needs, supporting local theatre, and spending time with her husband. She can be reached directly at

David Finegold is an Associate Research Professor at the Center for Effective Organizations. He is the author or editor of many articles and books on topics ranging from the changing employment relationship and international comparisons of skill development to corporate governance and high-skill ecosystems. These include: The German Skills Machine: Sustaining Comparative Advantage in a Global Economy (2000), Are Skills the Answer? (1999), and forthcoming books called, Net-Enabled: Designing Organizations for the Internet Economy and Corporate Boards: Adding Value at the Top, from Jossey Bass in 2001. Contact him directly at

Michael Gelb is an internationally recognized pioneer, speaker, and organizational consultant in the fields of creative thinking, accelerated learning, and innovative leadership. A passionate student of the Renaissance and the nature of genius, Gelb is the author of How to Think Like Leonardo da Vinci: Seven Steps to Genius Every Day which has been translated into 18 languages and has appeared on the Washington Post, and NY Times best-seller lists. A retired professional juggler Gelb once performed with the Rolling Stones and Bob Dylan. Learn more about him at

Sumantra Ghoshal holds the Robert P. Bauman Chair in Strategic Leadership at the London Business School. With Doctoral degrees in Management from both MIT and Harvard, Professor Ghoshal has also taught at the Sloan School of Management, MIT and INSEAD. Named by ‘The Economist’ as one of the "EuroGurus" in management, he has published a number of books, including (coauthored with Chris Bartlett) The Individualized Corporation: A Fundamentally New Approach to Management (Harperbusiness, 1997), and Managing Across Borders: The Transnational Solution (HBS Press, 2nd ed 1998), over 35 articles and numerous award-winning case studies. He is well known for his original research and teaching on strategic and organizational aspects of managing large, global companies.

Susan Greenbaum takes great pride in telling people what she does for a living: “I am a singer-songwriter.” She believes in communicating as clearly as she can with people, and her songs reflect the need to express herself. Sometimes she tells her own stories, sometimes she tells others' stories, but she’s always striving for honesty, beauty, and love in the music she provides. Learn more at

Verne C. Harnish is the founder of Young Entrepreneurs Organization (YEO) and creator and chairman of the MIT/Inc./YEO “Birthing of Giants” executive program. He is also the founder and CEO of Gazelles, Inc., a corporate education company for fast-growth, mid-size firms. Contact him at

Katherine Holt is a global business coach who nurtures passion, courage, and insight to help executives make personal changes and engage others in dialogue about revolutionary goals. She links strategy and OD consultants to support clients seeking innovation and processes for involving their whole system in change. Her company, Peakinsight LLC, helps clients leverage personal capabilities and global resources to transform their organizations and achieve superior results. Please send your comments and questions to

Yves Lermusiaux is President and founder of the Internet recruiting intelligence consultancy, iLogos Research, which is the independent research and consulting division of Recruitsoft. He is a widely sought after public speaker, consultant, and industry analyst on the topic of online recruiting, and has been quoted in Fortune, The Wall Street Journal, Financial Times, The Standard and Time magazine. Lermusiaux is also the author of many reports and articles analyzing the Internet and its impact on human capital management. Contact him at

Jessica Lipnack is CEO and co-founder of virtualteams, a Boston-based software company that builds collaborative work environments. A leading expert on virtual teams, she has worked with companies around the world to improve their collaborative capabilities. With industry expert Jeffrey Stamps, she is co-author of six books on this topic, including Virtual Teams: People Working Across Boundaries With Technology  (John Wiley & Sons, 2000), from which this article is adapted. Reach her online at

Howard Rheingold is a writer, consultant, and all around hell-raiser. He’s author of The Virtual Community: Homesteading on the Electronic Frontier (reissued January 2000), Tools for Thought: The History and Future of Mind-Expanding Technology (reissued April 2000), They Have a Word for It: A Lighthearted Lexicon of Untranslatable Words & Phrases (reissued August 2000) and Virtual Reality (1993). Visit him at

Dr. Jeannine Sandstrom, CEO and founder of CoachWorks International, Inc. is an internationally known Executive Leader Coach. For over 20 years, clients have recognized her as a valued resource in accelerating their leadership development and organizational effectiveness. Her mission as a “possibility generator” is to unlock the leader potential so that they make a positive difference in the lives of others while creating organizations with sustained vitality. You can reach her directly at

Kellee K. Sikes From her St. Louis office, Kellee Sikes splits her time between contributing editor work for LiNE Zine and managing Pioneer Technologies. She’s also writing a book on Project Management across the Enterprise and consulting for companies across the world. You can reach her at

Dr. Lee Smith, Executive Leader Coach, is President of CoachWorks International, Inc. headquartered in Dallas, Texas. She is considered a pioneer in the coaching profession and her primary work is in the area of equipping leaders for high levels of performance, both today and in the future. Smith’s mission is to serve as a partner with leaders who want to transform their leadership abilities to Legacy Leadership and bridge the gap between professional achievement and personal significance. Reach her at

Jerry Southwick has been a cartoonist, illustrator, and web designer for 10 years. As sole proprietor of Swimming Aardvark, he has done cartoons for Levi Strauss, AirTouch, Xerox, Fourelle Systems, Cartoon Network among many others. He wants to be a children's book author when he grows up. Email him at

Debra Young has over 20 years experience in staffing, recruiting, and human resource management. She has a significant record of accomplishment recruiting in high-growth industries, managing entire staffing processes, lowering cost-per-hire and strategic planning for long-term staffing needs. Clients include major corporations and technology start-ups: Cisco Systems, ProBusiness, Zhone Technologies, PeopleSoft, Oracle, and Automatic Data Processing (ADP). Contact her directly at